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Terms of service

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These Terms of Service (“Terms” or “Agreement”) govern your use of the products, services, and platform provided by Huumans Inc. (“Huumans,” “Company,” “we,” “us,” or “our”), including without limitation Roy AI (the “AI Assistant”) and Huumans Payroll (together, the “Services”). By accessing or using the Services, you (“Customer,” “User,” “you,” or “your”) agree to be bound by this Agreement. If you do not agree, you may not access or use the Services.

1. Introduction & Definitions

  • “Platform” means our websites and applications, including but not limited to www.huumans.com, and any product created and maintained by Huumans, whether accessed via web browser, software, or mobile application.
  • “Services” refers to all products and services made available by Huumans, including Roy AI and Huumans Payroll.
  • “Administrator” means an individual authorized by the Customer to manage or oversee account(s).
  • “User” includes any individual or entity accessing or using the Platform, whether as a subscriber, account holder, or visitor.

2. Provision of Services

2.1 Services are provided on an “as is” and “as available” basis.
2.2 We may modify, suspend, or discontinue any aspect of the Services at any time without liability to you.
2.3 Services may be subject to interruptions, delays, or errors outside our control (e.g., internet outages, third-party integrations).

3. Roy AI – Disclaimer of Advice

3.1 Roy AI is an AI-powered virtual assistant providing financial insights and information.
3.2 Roy The content provided is for informational purposes only and does not constitute legal, financial, or professional advice.
3.3 You acknowledge and agree that Huumans is not liable for any actions or decisions taken based on information provided by Roy AI. You remain solely responsible for professional, legal, or financial decisions.

4. Huumans Payroll – Limitations

4.1 Huumans Payroll assists with payroll processing but does not assume responsibility for the accuracy or legality of payroll inputs, filings, or remittances.
4.2 You are responsible for ensuring compliance with all payroll, employment, and tax obligations.
4.3 Huumans disclaims liability for errors, omissions, or non-compliance in payroll submissions.

5. Account & Security

5.1 You may be required to create an account and provide accurate, current, and complete information.
5.2 You are responsible for maintaining the confidentiality of your login credentials and account activity.
5.3 You must notify Huumans immediately of any unauthorized use of your account.
5.4 We may require two-factor authentication (2FA) or additional security measures. Failure to comply may result in suspension or termination.

6. Customer Obligations

6.1 You agree not to misuse the Services, including but not limited to: unlawful use, attempting to reverse-engineer Roy AI, uploading harmful code, violating intellectual property rights, or engaging in fraudulent activity.
6.2 You remain responsible for compliance with all applicable laws and regulations.

7. Payment & Subscriptions

7.1 Certain Services are offered on a paid subscription basis. Fees are billed in CAD (or other supported currencies) plus applicable taxes.
7.2 Subscriptions automatically renew unless cancelled before the renewal date.
7.3 No refunds are provided for cancellations or unused portions of subscription terms, except as outlined in our refund policy (e.g., extended downtime, billing errors, or wrongful charges).
7.4 Failure to maintain accurate payment details may result in suspension or termination of your account.

8. Intellectual Property

8.1 All intellectual property rights in the Services (including Roy AI, Huumans Payroll, software, content, and branding) remain the exclusive property of Huumans.
8.2 You are granted only a limited, non-exclusive, non-transferable license to use the Services.
8.3 Unauthorized use, reproduction, reverse-engineering, or exploitation of the Services is prohibited.

9. Indemnification

You agree to indemnify, defend, and hold harmless Huumans and its affiliates from any claims, liabilities, or expenses arising from:
(a) your use of the Services;
(b) your violation of these Terms; or
(c) your violation of laws or third-party rights.

10. Limitation of Liability

10.1 To the maximum extent permitted by law, Huumans disclaims liability for indirect, incidental, special, or consequential damages, including lost profits or data.
10.2 In no event shall Huumans’ aggregate liability exceed the greater of:
(a) the total fees paid by you in the 12 months prior to the claim; or
(b) CAD $100.
10.3 These limitations apply regardless of the legal theory and even if Huumans has been advised of the possibility of such damages.

11. Termination & Cancellation

11.1 Huumans may suspend or terminate your account at any time, with or without cause, notice, or liability.
11.2 You may cancel your account by following Huumans’ cancellation procedures. Informal requests (e.g., email only) may not constitute valid cancellation.
11.3 Upon termination, your access to the Services will cease, and your data may be deleted.

12. Service Availability & Force Majeure

12.1 We do not guarantee uninterrupted Services. Temporary interruptions may occur.
12.2 Huumans is not liable for delays or failures caused by circumstances beyond our control (e.g., natural disasters, government actions, cyberattacks).

13. Privacy & Data Protection

13.1 Your use of the Services is subject to our Privacy Policy.
13.2 Huumans implements commercially reasonable measures to protect your data but cannot guarantee absolute security.
13.3 By using the Services, you consent to data processing in accordance with PIPEDA, GDPR, CCPA, and other applicable laws.

14. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the Province of Alberta, and the federal laws of Canada applicable therein. Any disputes shall be resolved exclusively in the courts of Alberta.

15. Miscellaneous

  • Entire Agreement. These Terms constitute the full agreement between you and Huumans.
  • Severability. If any provision is held unenforceable, the remaining provisions remain valid.
  • No Waiver. Failure to enforce any provision shall not be a waiver of rights.

Amendments. We may update these Terms from time to time. Continued use of the Services constitutes acceptance of the revised Terms.

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